by Bruce Cotterill | Mar 16, 2020 | Blog, Leadership
It’s not until it all stops that you have a moment to think about it. When the market is booming, everyone is happy and upbeat. People are positive and those in decision-making roles are comfortable. Life is good. I remember the lead up to the GFC. One of the things...
by Bruce Cotterill | Mar 2, 2020 | Blog, Customer Experience, Leadership
Like many of us, I travel a lot. Most of my movements are related to my work. I might jump on a plane for a holiday a couple of times a year as well. Because of my travel schedule, I used to catch a lot of taxi’s. Typically, I will drive to my home airport, but when I...
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