A couple of weeks ago, I was asked about the delicate task of dealing with under-performers, without upsetting the person concerned or risking losing them.
My response was this little “5 question process” that I have used for years. These five questions enable you to set up a positive conversation with your people, without the distress of a formal performance review.
Bruce’s new book, ‘The Best Leaders Don’t Shout‘ is available now
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