In this week’s video Bruce talks about recruitment; and in particular the importance of getting it right from the start. That means not doing what you did last time, but rather, redefining the role before you start. Bruce’s new book, ‘The Best...
In this week’s video Bruce shares an experience that highlights the importance of how we respond to the needs of others. He says ..”In this case I didn’t do as well as I should have.” Have you checked out Bruce’s book yet? – ...
The character of an organisation will usually reflect the character of the person or people leading it. Fletcher Building is no exception. I never met the recently departed CEO, but a lot of people I know did. From my vantage point, particularly as a supplier to the...
Hello again. There’s a new group of people in our workplaces. They’re bright, have an education that some of us can only imagine, and if you listened to their parents’ generation – of which I am a member – they are variously described as having a short attention...
Have you ever found that it all just becomes a bit overwhelming? When I was younger and growing my executive career, I came to a point where I was really grappling with the need for more structure, in particular structure around managing priorities, planning, dealing...
Hi. Have you ever heard of Bill Gates? Of course you have. Today I want to tell you a story about how Bill Gates made an impact on me … and he doesn’t even know he did it. A few years ago … I was driving in the early hours of the morning … It was about 5am and I was...
Have you ever noticed how Air New Zealand, once we’re all crammed into the cabin and ready to go, takes great delight in telling us about the various awards they’ve won recently? But business is about outcomes, not awards. I refer to this because I find...
People often ask me about their role as a leader. I had the same problem answering this one for many years. I couldn’t, at first, come up with an appropriate response. The more that people asked me, the more I thought about it, and the more I was compelled to develop...
Today, the debate about Auckland’s traffic woes took another step with Auckland Transport announcing their new 10-year budget. It seems heavy on improving our roads, which it is notable for a couple of reasons. I’m not referring to the $10 billion capital cost. I get...
Today I want to talk about what I call the “most important question in business”. That question goes like this – “what are you trying to achieve”. It probably sounds obvious, but based on my experiences over the years, most business owners, senior ex-ecutives, middle...
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