A couple of weeks ago, I was asked about the delicate task of dealing with under-performers, without upsetting the person concerned or risking losing them. My response was this little “5 question process” that I have used for years. These five questions...
One thing you can bet on. The arrival of a Labour government will inevitably bring cries for higher wages. And so it has been in New Zealand during the last 9 months. As a result we have seen a plan to rapidly increase the minimum wage and the newly empowered union...
This week Bruce shares a story about how an unforgettable conversation with a young office worker changed by view of the importance of leadership and management. Bruce’s new book, ‘The Best Leaders Don’t...
In this week’s video Bruce talks about recruitment; and in particular the importance of getting it right from the start. That means not doing what you did last time, but rather, redefining the role before you start. Bruce’s new book, ‘The Best...
In this week’s video Bruce shares an experience that highlights the importance of how we respond to the needs of others. He says ..”In this case I didn’t do as well as I should have.” Have you checked out Bruce’s book yet? – ...
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