by Bruce Cotterill | Apr 23, 2018 | Blog, Leadership, People Management
Yesterday my daughter started her first real job. She’s 21 and is in the final throes of her business degree. For as long as I can remember, all she’s ever wanted to do is work in advertising. She’s majoring in Advertising and Marketing. She’s done ok. She’s...
by Bruce Cotterill | Apr 2, 2018 | Customer Experience, Leadership
Earlier this month I spent some time with a team of senior Sales Executives and their Sales Managers. The purpose of the session was this: they had been losing big ‘new business’ pitches, so we decided to review the business development process from brief to pitch. ...
by Bruce Cotterill | Mar 19, 2018 | Leadership, People Management
No one is more pleased than me to see the developing debate about the effectiveness (or lack thereof) of what has become known as the annual performance review and ranking process. Most recently market heavyweights such as Accenture, Deloittes and Microsoft are...
by Bruce Cotterill | Mar 5, 2018 | Leadership
I remember an old wise crack that went like this: Question: “What’s the biggest change in accounting in the last 40 years?” Answer: “Air conditioning.” Whilst I think that’s unfair, it illustrates a point that the profession does have challenges aplenty.As the...
by Bruce Cotterill | Feb 19, 2018 | Leadership, People Management
Stepping into a new leadership role Having just returned from holiday, I was surprised to get a call from a former client. His purpose in calling me was quite straightforward. He had been appointed to a new senior management role with one of the big four banks. It is...
Recent Comments