by Bruce Cotterill | Jan 30, 2018 | General, Leadership, Reflections
I just did a Google images search. I typed “Board of Directors” into the search line. Immediately, as we have come to expect, my screen lit up with hundreds of photos. In this case the photos are of men in suits. They are mostly sitting around oversized tables or...
by Bruce Cotterill | Jan 1, 2018 | Customer Experience
Recently we completed a home renovation project. As part of the process, we decided to install a new Spa Pool. I thought that buying a spa pool, or hot tub as some people call it, would be a straightforward process. I had heard of an international manufacturer...
by Bruce Cotterill | Dec 4, 2017 | Leadership, People Management
We hear plenty of talk about the need for managers to improve their communication. However, a lot of people in leadership roles don’t know how to do that. So whether you have 8 people or 8,000, here’s six simple things you can do to improve the quality of...
by Bruce Cotterill | Nov 30, 2017 | Leadership, Reflections
I was back in my hometown on the weekend. I drove past the Port. There they were, stacked high and waiting. Thousands of them. Mammoth things. Ready for export. Logs. Logs with the bark on. Not kitset houses, or high value timber furniture, or containers of...
by Bruce Cotterill | Apr 22, 2016 | General, Reflections
I think we live in the best place in the world. The climate, mountains, lakes and beaches mean that nature has served us well. The natural beauty of New Zealand is up there with the best on earth. We are a friendly, proud and aspirational people, and that’s good...
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